Returns & Exchanges

At Jelly Roll, we want you to love every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our goal is to ensure your shopping experience is as seamless and stylish as our latest collection.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.

• 3.
  Pack and Ship

  Securely place your items in their original packaging and drop off the parcel at any authorized carrier location.

• 4.
  Receive Your Refund

  After our team inspects your return, we will process your refund or ship out your exchange item within 5-7 business days.